Coaching Communities of Practice Instant Messaging Learning Environment 
CLO Magazine
OCTOBER 23, 2012
Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.
Marcia Conner
JANUARY 26, 2012
Informal learning is what happens when knowledge has not been externalized or captured and exists only inside someone’s head. That’s the whole point of what you are reading, what your eyes are taking into your brain, and hopefully what you are beginning to see and learn. David has an MS in communications from Boston University.
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