Coaching elearning company Firewalls Program 
Jay Cross
APRIL 16, 2013
Most people in training programs learn only a little of the right stuff, are fuzzy about how to apply what they’ve learned, and never address who are the right people to know. So they typically end up producing same-size-fits-all generic programs rather than the proprietary programs that organizations need.
Jay Cross
JULY 17, 2012
Training technology focused on the person, not the group: PLATO introduced computer-based training; Stanford pioneered instructional television; teaching machines and programmed instruction enjoyed brief popularity. Forward-looking companies established corporate universities and tried to become Learning Organizations.
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