Coaching Instant Messaging Learning Portal Portal 
Learning Visions
MARCH 23, 2010
Bob’s list of favorites: Job aids CoPs (wikis, blogs, forums) learning portal reference materials…. FAQs Help Desk SIMS Pod casts coaching ereference webinars recorded webinars instant messaging. The average length of help desk calls are 20 minutes.)
Jay Cross
MARCH 29, 2015
CONCEPTS examines the incredible acceleration of time, a working definition of informal learning, how informal learning benefits organizations, and why learning ecosystems will crowd out training programs.
Marcia Conner
JANUARY 26, 2012
Informal learning is what happens when knowledge has not been externalized or captured and exists only inside someone’s head. That’s the whole point of what you are reading, what your eyes are taking into your brain, and hopefully what you are beginning to see and learn. To get at the knowledge, you must locate and talk to that person.
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