Jay Cross's Informal Learning

FEBRUARY 2, 2009

“Empowering individuals to learn through discovery how to lead from their strengths is a major fulcrum for my work,” says Cross, who has written extensively on the subject of self-directed and informal learning and its increasing relevance and effectiveness — as compared to company-provided training — in today’s knowledge economy.

Knowledge Worker 36

Knowledge Worker Communities of Practice Performance Support Reference 36

Jay Cross

MARCH 14, 2010

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

APRIL 16, 2013

Informal learning is effective because it is personal. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98