Communities of Practice Informal Learning Kirkpatrick Mentoring 
CLO Magazine
JANUARY 29, 2014
Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Just as social learning and technology have modernized the way learning occurs in companies today, they also have made a mark on the key performance indicators learning leaders should capture and measure.
CLO Magazine
OCTOBER 23, 2012
Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.
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