Communities of Practice Kirkpatrick Knowledge Worker ROI 
Tony Karrer
APRIL 7, 2009
Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 My Top 25 blogs for 2008 Blogging as Reflective Practice The Elearning Apprentice Part 2: A four-level framework for evaluating social network ROI. Tools Collaborative Learning Using Web 2.0
Jay Cross
JULY 17, 2012
Don Kirkpatrick proposed a model for measuring the outcomes of training. Training directors learned enough accounting to talk about ROI. Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Feeds, Tweets, streams.
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