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Performance Support

Clark Quinn

That’s how we use Google and corporate wikis and instant messenger. Gloria [Gery] sought easy, immediate, individualized on-line access to information, software, guidance, advice and assistance. EPSS was the interview - easy to use and understand forms layered on top of the software application.

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Web 2.0 Applications in Learning

Tony Karrer

Moderation - On many Wiki software packages you can require approval for posting changes. Firewalls - You can certainly install tools behind the firewall. You have to decide about inside the firewall vs. SaaS, but this shouldn't hold you back. No problems getting things here. See the lists of tools below.

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