Learning Visions

APRIL 27, 2011

Social media communities can now create communities for external learners – customers, resellers, technicians. Customers are now so knowledgeable about cars using the Internet. Best practices of social media for learning: (these 3 examples one Brandon Hall Awards of Excellence): Chrysler Academy 2.0

Social Media 200

Social Media Social Networks Media Brandon Hall 200

OpenSesame

DECEMBER 9, 2014

Eliminate the clutter by moving these conversations into an internal, customized news feed with Convo. UserVoice — Twitter, Yelp, Facebook, LinkedIn.customers expect companies to be available and responsive on multiple networks, but it can be tough for customer service teams to keep track of it all. get organized?

Tools 107

Tools Scanning SlideRocket Podcasts 107

OpenSesame

DECEMBER 9, 2014

Eliminate the clutter by moving these conversations into an internal, customized news feed with Convo. UserVoice — Twitter, Yelp, Facebook, LinkedIn…customers expect companies to be available and responsive on multiple networks, but it can be tough for customer service teams to keep track of it all. …get organized?

Tools 52

Tools Scanning SlideRocket Social Networks 52