CLO Magazine

MARCH 20, 2014

is in an e-learning state of mind. Last year, the bus company decided to switch from focusing on classroom sessions to e-learning programs that teach leadership skills, customer service and team cooperation when and where employees need it. Greyhound Lines Inc.

Scanning 52

Scanning Association Learning Management System iTunes e-learning vendor 52

eLearning 24-7

JANUARY 8, 2010

What about that e-commerce module you decided to buy? What about the cost of customer service (more on that in a second)? Customer Service. Telephone and E-Mail. Just customer service. This is for your administrator of your system or yourself – not for your employees/customers.

Association LMS 53

Association LMS Association Learning Management System Scanning LMS 53

eLearning 24-7

JANUARY 8, 2010

What about that e-commerce module you decided to buy? What about the cost of customer service (more on that in a second)? Customer Service. Telephone and E-Mail. Just customer service. This is for your administrator of your system or yourself – not for your employees/customers.

Association LMS 45

Association LMS Association Learning Management System Scanning LMS 45

eLearning 24-7

APRIL 7, 2010

Customer service is still a new concept to them. Have them sign it, and scan and email it back to you or fax it back to you. Example: Your notification clause to leave is 30 days out, notify your vendor that you will be exercising the clause. E-Learning 24/7. Time to find a new BFF LMS.

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LMS Compliance Training vendor Scanning 40

eLearning 24-7

MARCH 15, 2010

There are a lot of LMS/LCMS vendors out there that are doing amazing things in social media/social learning that will blow you away and guess what – they are not the big dogs. If I told you that I know vendors who give you free tech support and customer service today, you would be shocked, right?

Association LMS 40

Association LMS Association Learning Management System LMS LCMS 40