Remove Definition Remove Firewalls Remove Knowledge Worker Remove Library
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SMBs and Social Learning Technologies

Janet Clarey

Other notes: Definition of social media vary among attendees (~160). I used Urban Dictionary definition as of yesterday…and to illustrate a participatory online dictionary (which, BTW, is often NSFW but a heck of a lot of fun in my opinion). information/knowledge workers. To create a place for informal learning.

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Informal Learning – the other 80%

Jay Cross

Linking me to a chat session is the equivalent of showing me the way to the library. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Training departments purchased libraries of this garbage and touted cost savings. Unfortunately, workers avoided these awful courses whenever possible and training departments sullied their reputations. Workers are disgruntled. Definition of training terms in the minds of executives. Real learning takes place elsewhere.