elearning company Firewalls Knowledge Worker Technology 
Jay Cross
APRIL 16, 2013
I tell them they need to go beyond dumb technology. Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now.
Jay Cross
JULY 17, 2012
Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. They were all eclipsed by new technologies. eLearning was born. Internal company documents.
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