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How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Work and learning are converging, and as this change happens, the infrastructure of the old corporate learning must go – things like traditional one-size-fit-all in-person training seminars. In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. We narrate our work.