Enterprise 2.0 Informal Learning ROI Trust 
E-Learning Provocateur
APRIL 3, 2009
For more information about speed thinking, visit Ken’s website and refer to his book The Idea Generator. Susan adheres to 5 levels of feedback, comprising Kirkpatrick’s four levels of evaluation, plus the calculation of return on investment (ROI).
Jay Cross
JUNE 28, 2011
A workscape is a platform where knowledge workers collaborate, solve problems, converse, share ideas, brainstorm, learn, relate to others, talk, explain, communicate, conceptualize, tell stories, help one another, teach, serve customers, keep up to date, meet one another, forge partnerships, build communities, and distribute information.
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