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How to evaluate social and informal learning

Jay Cross

Dan Pontefract had a great post on TrainingWreck about the inadequacy of the Kirkpatrick model in a world where learning is increasingly collaborative and networked. In brief, the Kirkpatrick levels are good for events, not processes. Kirkpatrick is about push, not pull, learning. Social networks are like telephones.

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LearnTrends: Backchannel

Jay Cross

Robin Haines: The criticality of learning across the extended enterprise has been an issue for many years. Moderator (Clark Quinn): @Tammy, I haven't seen that HPT-types have put social into their models, is it in CPLP? Asif: Kirkpatrick talks about 'ROE -- return on expectations'. KM, TM, etc. Lines are blurred, info is info.