ROI of continuous training: HR Directors’ unsolvable problem?
Coorpacademy
AUGUST 1, 2019
In the 50s, PHD and former president of the American Society for Training and Development Donald Kirkpatrick described an evaluation model of training efficiency in a 4 levels pyramid: The Four Levels of Training Evaluation. Jack Phillips then completed this model in the 90s in order to calculate ROI, with a 5th layer.
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