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How to evaluate social and informal learning

Jay Cross

For example, take one aspect of a purposeful enterprise network, profiling. Profiles enable members of the community to search for answers to questions, to expertise, and to the wisdom of experience. Network analysis. Social network analysis provides another level of sophistication in analyzing network activity.

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Summarizing Learn for Yourself

Jay Cross

… The emergent way of learning is more likely to involve community, storytelling, simulation, dynamic learning portals, social network analysis, expertise location, presence awareness, workflow integration, search technology, help desks, spontaneity, personal knowledge management, mobile learning, and co-creation.

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LearnTrends: Backchannel

Jay Cross

.: Plug for ASTD - CPLP Certification includes all of these areas of expertise. I think COPs belong to functional leads (eg CFO) but the social artistry of managing them, L&D should be able to advise on. Moderator (Harold Jarche): @Tammy does certification = expertise? Moderator (Harold Jarche): social network analysis.