Informal Learning – the other 80%
Jay Cross
APRIL 16, 2013
IBM white paper by Rob Cross. unlearning, improve signal-to-noise ratio by eliminating bad channels). Schooling confused us into thinking that learning was equivalent to pouring content into our heads. The hunger for proprietary knowledge does not stop at the firewall. Kahn’s know-who, know-what, know-how, etc.,
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