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SMBs and Social Learning Technologies

Janet Clarey

Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development. Most learning professionals view social media as valuable to learners, and usage is growing. Baird, D.E. &

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Informal Learning – the other 80%

Jay Cross

IBM white paper by Rob Cross. The hunger for proprietary knowledge does not stop at the firewall. Several years ago, they rolled out an online learning program for their field sales and support employees. Every learner uses a mix of learning styles, not just one. Kahn’s know-who, know-what, know-how, etc.,