Learnnovators

JULY 20, 2015

This means that traditional, high-profile business-to-consumer media outlets, such as national newspapers and television, are rarely interested in using your stories and, even if they run these stories, the result is an ego boost for the client; not an increase in sales enquiries.

Authoring Tools 170

Authoring Tools Social Networks Virtual Classroom Press 170

Jay Cross's Informal Learning

JANUARY 10, 2009

In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. By offering new services, companies not only expand sales but also install customer loyalty. · By offering new courseware, companies not only expand learning but also instill learner loyalty. “If customer focus, 2.

Authoring Tools 57

Authoring Tools Network Corporate eLearning Compliance Training 57

Jay Cross

APRIL 16, 2013

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. Hence, it’s not promoted at conferences, in magazines, and through sales calls. How workers learn now.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Jay Cross

JULY 17, 2012

NCR’s John Patterson invented the flip chart and conducted the first formal sales training. Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Workers are disgruntled. How workers connect to colleagues and knowledge.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71