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Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Customer training – a segment of extended enterprise enablement – is the process of educating your customers on how to successfully use your product or services in order to meet their goals. Maximize the impact of your product or service within your customers’ organizations. What is customer training?

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Improving Informal Learning

Big Dog, Little Dog

Two recent posts got my attention -- Tony Karrer's Reduce Searching Start Talking and Harold Jarche's Effective knowledge sharing. Harold notes the 80-20 funding ratio between formal and informal learning and Will Thalheimer questions this funding differential in the comment section. So which chart do we believe?

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Bob Little – Crystal Balling with Learnnovators

Learnnovators

Join us on this exciting journey as we engage with thought leaders and learning innovators to see what the future of our industry looks like. So I’d be cautious about their predictions and would revise the size of the world’s e-learning market downwards from that figure. Cloud-based learning. Social learning and curation.