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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

There’s a long tail and figuring out what the business outcomes of a leader who went through a leadership development class, I mean, that’s really difficult. The way they calculated it our tuition reimbursement program with all its problems, and there were many, had a 144% ROI. I’ve seen it done both ways.

Kaplan 48