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CLOs, Forget Executive Education: You Need to Invest in the Frontline

Inkling

When asked about how global organizations measure the ROI from efforts to train and retain frontline workers, John Kaplan, vice president of training and development at Discover Financial Services, said “not well enough.” Track your progress.

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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

Like many bosses, Jon Kaplan thought he was a good leader. April 2019 Profile: Discover Financial’s Jon Kaplan. Jon Kaplan was, until May of this year, vice president of training and development for Discover Financial Services. Mike: With that let’s turn to this conversation with Jon Kaplan. Mike: Jon Kaplan.

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Analyzing the ROI of Social Media in Training | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Analyzing the ROI of Social Media in Training by Jim on May 3, 2011 in social learning A continuing theme among my blog posts has been the difficulty of demonstrating the ROI of social learning initiatives.

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A Lot Happening in the 3D Space

Kapp Notes

As announced first on this blog, ProtonMedia announced a strategic partnership with RWD on heals of another announcement of a strategic partnership with Kaplan-EduNeering. Stronger ROI. Learn more about their 3D solution here. Stay tuned for more big announcements in the enterprise space for 3D virtual worlds.

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Top 60 eLearning Posts for October 2010

eLearning Learning Posts

ROI, market share, profit margin, cost savings, EPS, P/E ratio, EBITDA, and employee job satisfaction are common measures in business organizations today. Kaplan (8). What matters is whether we develop the research questions around the assumption that sociocultural practices provide the data source for answers. Hot Topics October 2010.