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How to evaluate social and informal learning

Jay Cross

Dan Pontefract had a great post on TrainingWreck about the inadequacy of the Kirkpatrick model in a world where learning is increasingly collaborative and networked. In brief, the Kirkpatrick levels are good for events, not processes. Kirkpatrick is about push, not pull, learning. Evaluating the workscape.

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The Ultimate Glossary of eLearning Terms

LearnUpon

Kirkpatrick Model. ROI (Return on Investment). A common business term, in eLearning ROI, references a ratio of the profit accrued by an investment versus the cost of the investment. Training professionals are now often required to demonstrate the ROI of learning programs and software to leadership teams.