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21st Century Leadership

Jay Cross

The Network Era. Rather, the network economy had finally taken the wind out of the sails of the industrial age. Intangibles — know how, know who, ideas, and the tacit lessons of experience — have limitless potential; plant and equipment can be millstones that hold you back. Instead, we were entering a new era.

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Balancing innovations and implementation

Janet Clarey

Social Media! Social Networking! Many times, doing it right requires heavy lifting. Hard-to-get research >>> Adopt new process >>> Blog, Wiki, Twitter, Social Network, Skype, Group calls, Google docs, etc. Why do they fail so often? Maintaining status quo (knowing-doing gap).