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Optimizing Teams for Best-In-Class Sales Performance

PDG

Learn More & Register The Knowing/Doing Gap The key to advancing talent is bridging the Knowing/Doing Gap. The Knowing/Doing Gap is one of the most studied concepts in human psychology. It’s the idea that we all struggle to do what we know we need to do.

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Design - Knowing Doing Gap - Best of eLearning Learning

eLearning Learning Posts

Knowing Doing Gap (7). The Best Ever Instructional Design Model List. September 13, 2009. How To Design For Novices , September 15, 2009. Instructional Design Models , September 14, 2009. Seed, feed, & weed , September 17, 2009. How To Design For Novices , September 15, 2009.

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The power of one

E-Learning Provocateur

However, you do have a sphere of influence. If Kofman’s work is a bit too self-helpy for you, let me rephrase it in edu-speak: Sometimes the ones most guilty of the knowing-doing gap are ourselves. As L&D professionals, we know most learning undertaken in the workplace is informal. Are you using it?

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The power of one

E-Learning Provocateur

However, you do have a sphere of influence. If Kofman’s work is a bit too self-helpy for you, let me rephrase it in edu-speak: Sometimes the ones most guilty of the knowing-doing gap are ourselves. As L&D professionals, we know most learning undertaken in the workplace is informal. Are you using it?

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New Directions in Sales Performance

PDG

There is a know-do gap between what salespeople are trained to do and what they actually do. For many organizations, the first response is to throw money at training their salespeople. However, while training can make salespeople smarter and give them the right skills, it can’t make them take action in the moment.

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Supercharge your learning programs with follow-up coaching

Chief Learning Officer

The newly trained people didn’t really have time to figure out why, so they would write off the learning and go back to their old, not-so-great way of doing things. Bridging the knowing-doing gap. It bothered us that the investments organizations were making in L&D were going down the drain.

Coaching 124
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Mobile learning – Push or pull?

E-Learning Provocateur

Regular snippets are also useful for reinforcing key messages, assessment, post work, and bridging the knowing-doing gap. Shorter content is quicker to develop, and single files like MP4s are easy to produce. However, I also think this approach is limited.