Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Training directors learned enough accounting to talk about ROI. Instead, managers should inspire workers, set expectations, and get out of the way. How workers connect to colleagues and knowledge.
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