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SMBs and Social Learning Technologies

Janet Clarey

Most attending work in organization with 2000+ ee’s but several were SMBs (under 2K ee’s for this presentation). For knowledge management. information/knowledge workers. Managing Wikis In Business. MBA Technology Management Programme (paper). View more presentations from Janet Clarey.

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Ten years after

Jay Cross's Informal Learning

In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. Half of a high-school grads lack the fundamental skills required of an entry-level knowledge worker. Workers are learners, and learners are workers. Today, all knowledge workers are free agents.