learnWorlds

MARCH 30, 2022

Recent research findings collected by Intellum (2019), present the importance and highlight the effectiveness of customer education on a wider spectrum. percent decrease in support costs. An effective customer training program can also expand your customer base, improve customer satisfaction, increase customer loyalty and reduce churn.

Expert 52

Expert Custom Education Summary 52

Janet Clarey

APRIL 2, 2009

Goals pretty evenly spread among rapid e-learning (consumption and development), reduce costs, support informal learning, improve productivity. Benefits to SMBs: faster response, resilient, lower costs without sacrificing learning, increased productivity, supplements other training. Building Effective Blended Learning Programs.

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

APRIL 16, 2013

Years ago a start-up commissioned me to write a white paper that would help put them on the map. I wrote the paper that follows. The start-up stiffed me but the paper morphed into the Informal Learning book. Informal learning is effective because it is personal. IBM white paper by Rob Cross.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98