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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. Or maybe this is all definitional and we are talking about the next generation of what I called ePerformance back in 2003.

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Random 3D Virtual World Statistics

Kapp Notes

From Build-A-Bearville Shares Stats From Virtual World, Real Store Interactions Over 1,400 businesses, government organizations and agencies have used Second Life to hold meetings, conduct training and prototype new technologies as a solution hosted by Linden Lab since 2003.

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SMBs and Social Learning Technologies

Janet Clarey

For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. Creating Social Presence in Online Environments, New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003), p.

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Informal Learning – the other 80%

Jay Cross

The hunger for proprietary knowledge does not stop at the firewall. 1] The Browser revolution–10 years after, by Mike Yamamoto, CNET News.com, April 14, 2003. [2] Whip up packaged generic content with informal proprietary information and sip the froth of “how we do things here.”. jaycross@internettime.com 1.510.528.3105. [1]