2004 Business Collaborative Learning Groupware 
Jay Cross
MARCH 26, 2010
Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) That observation is from 2004. The potential effect on learning and knowledge management is huge. In the middle 60%.
Jay Cross
MAY 23, 2008
And he’s about to contribute another important idea to business. Krishnan; Prahalad and Krishnan are professors at the University of Michigan’s Ross School of Business. Informal Learning – the other 80%. “learning (co-creation of knowledge)&#. Sunday, December 26, 2004. learning with peers.
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