Is this thing on? Tips for measuring course effectiveness and return on investment
Obsidian Learning
OCTOBER 30, 2015
Determination of Return On Investment , or ROI. Kirkpatrick and Kirkpatrick (2006) compare it to measuring customer satisfaction and note that when learners are satisfied with training, they are more motivated to learn. ROI Results Evaluation. The Kirkpatrick four levels of training evaluation. Quality Control (QC).
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