Remove 2012 Remove Adopt Remove Knowledge Management Remove ROI
article thumbnail

What Does the Training Department Do When Training Doesn’t Work?

Performance Learning Productivity

Training Industry estimates the 2012 figures for the training market at $131billion in the USA and $160billion for the rest of the world – a global total of $291billion. In the ROI world the perfect solution consists of a identifying a clear causal chain linking and isolating training input with ‘hard numbers’ of output.

article thumbnail

How Effective are Your Training Dollars?

CLO Magazine

In his May 2012 research, “Impact of Training on Success of ERP Projects,” feedback from IT executives indicates team members’ knowledge and skills are the most critical factors leading to project success (Figure 1). The evidence of success is the longevity of their customer relationships.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Customer Education Experts Directory

learnWorlds

With over 15 years of experience and working with some high-performing teams, he has acquired vast knowledge in the customer education field and is currently leading Slack’s enterprise customer learning function. People & process management. Knowledge management. Management & coaching skills.

Expert 52
article thumbnail

Pick of the Month: May 2012

Jane Hart

Note, for easy reference, ALL the links in my daily Picks are collated monthly on my 2012 Reading List. On the contrary, when we adopt the informal first mindset, informal learning becomes the central offering.” My blog is a key part of my professional development and essential to my personal knowledge management processes.