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Brewing CALDO: How communications and learning professionals can thrive using DevOps

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In 2018, I worked as a technical writer for a Fortune 100 company providing interactive electronic technical manuals, or IETMs, to the U.S. At some level, we are all feeling the strain.”. Indeed, we are.

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ROI of continuous training: HR Directors’ unsolvable problem?

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AUGUST 1, 2019

In the 50s, PHD and former president of the American Society for Training and Development Donald Kirkpatrick described an evaluation model of training efficiency in a 4 levels pyramid: The Four Levels of Training Evaluation. Jack Phillips then completed this model in the 90s in order to calculate ROI, with a 5th layer.

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