Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot
Talented Learning
JANUARY 15, 2020
So now, I don’t have to worry about Kirkpatrick’s 4 levels of employee training evaluation. For customer success, they need product adoption and that’s a direct result of education. So let’s say your goal for 2020 is to double the number of 2019 customers who completed training. That’s it.
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