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13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

We’ve gathered the top call center conference of 2019 (and early 2020) to help you figure out which is best for you. With a wide variety of customer-service-oriented tracks and events, this conference is a great event for everyone from CEOs to call center managers. Information on call center metrics, incentives, and performance?

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6 Best Remote Training Tools for Modern-Day Learners

Kitaboo

iSpring also includes tools for reporting and analytics which managers can leverage to track the progress and efficiency of the course. Zoho Showtime. Instructors can also leverage performance tracking features to track the performance of remote employees on pre-defined metrics. Employee Training / June 25, 2019.

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