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Working smarter

Jay Cross

Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. The software has evolved.

Xyleme 65
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Through the Workscape Looking Glass

Jay Cross

Theoretically, your Workscape — the realm where you’ll be wielding your influence on performance and learning — could stretch way beyond your firewall to include nearly everyone the organization interacts with. I foresee learning process SWAT teams attacking connection gaps. Action learning. Peer learning.

Metrics 36