Analysis Brain Firewalls Knowledge Management 
Jay Cross
FEBRUARY 12, 2011
Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Supporters.
Jay Cross's Informal Learning
JANUARY 10, 2009
Human resources are more important than natural resources, brains more important than brawn. Moving beyond threaded e-mail and videoconferencing, future collaborative tools will combine historical data, predictive analysis and real-time discussion to create a decision-making process that is more rapid and better informed.
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