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Role of a Learning Consultant: Insightful discussion imported from LinkedIn

ID Reflections

2) Understand the parameters of performance analysis.(KPI's Never build a training program that dont have a ROI. And when I say ROI it should not be how many people were trained and what their training scores were. True ROI is when you can let people know how the training has brought about marked change in performance.

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ROI is More Than Justification

CLO Magazine

When done correctly, ROI generates key decision-support metrics for learning and aligns thinking with business objectives. ROI is not a number; it is a story that supports the idea that value is being created in the business. Building Decision-Support Metrics Getting to ROI is like building a court case.

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