Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. As one begins to act, they are also assessing, in real time, the potential impact of their actions. customer satisfaction data) and provide knowledge workers (e.g.,

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Learnnovators

FEBRUARY 16, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen. It requires a lot more than that.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

Charles has deep experience in both the business and learning practitioner sides of performance improvement and effective learning solutions. He also knows ‘what works’ in the world of strategic talent. Each of these is driving changes in the way we understand that learning needs to happen. It requires a lot more than that.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross

MARCH 14, 2010

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. The knowledge worker’s objective is to learn what it takes to do the best she can.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Network Effects 46.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64