Remove Attitudes Remove Knowing Doing Gap Remove Metrics Remove Roles
article thumbnail

Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice. Observational behavi or or qualitative metrics paint a more detailed picture of performance.

Sales 52
article thumbnail

Unleash Life Sciences Field Rep Potential with the Performance Matrix

PDG

The Knowing/Doing Gap: Tackle the Challenge Like a Boss Before we dive into the nitty-gritty of the Performance Matrix, let’s first talk about a universal challenge known as the Knowing/Doing Gap. It breaks down your sales reps’ performance into two key elements: attitude and aptitude.