Mindflash

NOVEMBER 1, 2017

8 attitudes that will ruin your customer experience. Here are 8 attitudes that will ruin your customer experience and a few suggestions on how you can train your customer facing teams how to create an awesome customer experience! Sometimes businesses have a good streak with customers. Then, out of nowhere everything goes downhill.

Attitudes 58

Attitudes Custom Teams Business 58

Clive on Learning

MARCH 21, 2012

Ernest had strong opinions on just about all matters of pedagogy and good practice and that included the issue of attitudes. Clive," he said, "It's not our business to try and change people's attitudes. It's almost impossible to address issues of knowledge and skill when attitudes are in the way.

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Attitudes Pedagogy Theory Behavior 88

Infopro Learning

JULY 3, 2023

Inappropriate or insensitive humor can reinforce stereotypes, biases, or discriminatory attitudes. Ensure that humor does not reinforce stereotypes, biases, or discriminatory attitudes. Understanding these risks is crucial for maintaining a respectful and inclusive work environment while also fostering a spirit of light-hearted fun.

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Attitudes Environment Culture Communication 414

Coreaxis

APRIL 3, 2018

Toxic attitudes- most offices have them. Toxic attitudes come in many forms but they are all detrimental to employee satisfaction and productivity. Having an employee with a toxic attitude is very similar to having a computer virus. The post 3 Ways To Handle Toxic Attitudes In The Office appeared first on Core Axis.

Attitudes 40

Attitudes Behavior Culture Corporate eLearning 40

E-learning Uncovered

APRIL 7, 2017

Grammar Instruction with Attitude. Grammar Bytes! Includes detailed terms, interactive exercises, handouts, PowerPoint presentations, videos, and more!

Attitudes 40

Attitudes Instruction Instructional Exercise 40

LearningGuild

NOVEMBER 20, 2016

Immersive experiences have a powerful impact on attitudes and behavior. Ongoing research on whether VR can enhance. soft skills, such as empathy, or influence or change behavior could dramatically change the future of eLearning.

Attitudes 77

Attitudes Behavior eLearning Research 77

Web Courseworks

OCTOBER 15, 2009

When tasked with quantifying the impact of interactive web-based programs on youth behavior and attitudes, CHEC and researchers at the Children’s Hospital have come up with very positive preliminary results. Over 12,000 students participated in CHEC’s teacher-facilitated game-based learning curriculum last semester alone.

Attitudes 124

Attitudes Behavior Games Simulations 124

OpenSesame

APRIL 11, 2013

OpenSesame''s Course of the Week, Secrets of a Successful Attitude by Rosey Conway, demonstrates how soft-skills can be effectively taught online. Knowing the secrets of successful attitude is one of the most important skills in any profession or industry. Left Course of the Week Social Learning'

Attitudes 66

Attitudes Course Social Learning Social 66

Kapp Notes

MARCH 20, 2008

The site has some great interactivity and ideas that you might consider incorporating into any training you are creating to change attitudes toward safety or compliance issues or toward a new program or any training where attitude change is a goal. Think About: Is any of your training geared toward changing attitudes?

Attitudes 100

Attitudes Job Change Compliance Training 100

OpenSesame

APRIL 11, 2013

Knowing the secrets of successful attitude is one of the most important skills in any profession or industry. OpenSesame’s Course of the Week, Secrets of a Successful Attitude by Rosey Conway , demonstrates how soft-skills can be effectively taught online. Want to get our Course of the Week delivered directly to your inbox?

Attitudes 52

Attitudes Course Exercise eLearning Strategy 52

Mindflash

NOVEMBER 21, 2017

Leaving a positive lasting impression with customers can not only turn into revenue, but can also build lasting relationships in addition to increasing your chances for repeat and new business. Customer Services should be the number one training goal for businesses.

Customer Service 55

Customer Service Attitudes Services Custom 55

Learning Everest

AUGUST 26, 2024

The Elaboration Likelihood Model is a framework that explains how individuals process stimuli, and how the kind of processing impacts the nature of attitude change. The elaboration likelihood model was proposed as a general theory of attitude change, delineating how best to make communications persuasive. Petty and John T.

Attitudes 52

Attitudes Theory Guide Communication 52

eLearningMind

AUGUST 4, 2015

Often, the issue with training initiatives isn’t only centered around the content, the delivery system, or even the strategy: It’s the attitude behind the training. If your organization is open to eLearning, but doesn’t take the time to adapt material to an eLearning approach, employee attitude stays the same. Changing Attitudes.

Attitudes 40

Attitudes Compliance Training eLearning Strategy Strategy 40

Aptara

SEPTEMBER 29, 2015

Attitudes regarding online STM publishing are evolving. According to a recent Nature Publishing Group survey, attitudes are still in transition , with a greater acceptance of the open-access model coming to the field. How has this process gone over with members of the industry?

Attitudes 40

Attitudes Journal Online Open 40

eLearning Industry

APRIL 18, 2024

When employees are engaged and motivated, they are less likely to face obstacles with resilience and to have an overall positive attitude. Stick around to find out how motivation is fostered and which strategies help employees stay fully engaged with their work. This post was first published on eLearning Industry.

Attitudes 99

Attitudes eLearning Strategy Strategy Industry 99

Infopro Learning

FEBRUARY 21, 2022

The primary benefit of workforce development is that it provides opportunities for growth, skill acquisition, and attitude enhancement to improve work performance. This includes changes in culture, attitudes, and communication capabilities.

eLearning Strategy 221

eLearning Strategy Strategy Develop Attitudes 221

Experiencing eLearning

MAY 28, 2024

We’re using the story to convey a specific message, shift attitudes, or motivate people to change behavior. Storytelling, scenarios, and simulations Tip 13: Experiment with Structure Hadiya Nurridin continues her series on storytelling with more examples of narrative structure and how they affect the message of a story.

PowerPoint 377

PowerPoint Scanning Simulations Cognitive 377

InSync Training

JUNE 24, 2020

Underlying these positive attitudes, dazzling designs, and enthralling facilitation approaches lies an important question that requires an answer: who are our key players? The first step involves making an effort to understand the value of the learning environment.

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Virtual Classroom Player Classroom Attitudes 222

ej4 eLearning

JANUARY 10, 2019

But that can be a dangerous attitude to take when it comes to corporate training initiatives. We often take for granted that people know how to learn. After all, we all had to learn while in school, right? School curricula are built on theories about how children and teenagers learn (and how much time they can dedicate to learning).

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Theory Learning Theory Attitudes Learning 257

E-Learning Provocateur

MAY 27, 2014

informal learning motivation attitude autodidacticism autodidactism cartoon excuse Facebook funny humor humour learning pull self-directed learning teaching training' This one goes out to all the L&D folk who are wary of the “I haven’t been trained” excuse.

Social Networks 279

Social Networks Facebook Attitudes Teach 279

ej4 eLearning

MAY 28, 2020

You just need the right attitude and the right training to get into sales. Many people are selling right now and they don’t even realize it. You see, I believe that anyone can sell.

Sales 159

Sales Attitudes Training Train 159

Infopro Learning

NOVEMBER 2, 2023

Understanding Gen Z To understand Generation Z’s learning expectations and attitudes, we must explore their experiences. Mobile learning, often referred to as mLearning, entails the utilization of mobile devices like smartphones and tablets for accessing training materials at one’s convenience from any location.

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Mobile Learning Mobile Blended Learning Brandon Hall 443

eLearning Industry

APRIL 30, 2023

Job interviews might be difficult, but with the right attitude and a little preparation, you can overcome any challenge. This post was first published on eLearning Industry.

Job 92

Job Attitudes Help Tips 92

Brilliant Teams

AUGUST 7, 2024

How to Exceed Expectations: Service-First Attitude: Adopt a service-first attitude in all your interactions and deliverables. By adopting a service-first attitude, establishing your expertise, and being a good listener, you can foster trust and collaboration, leading to successful eLearning outcomes.

Custom eLearning Development 59

Custom eLearning Development Blended Learning Diversity Training Project 59

eLearning Industry

APRIL 18, 2022

Attitude is the biggest measure of whether an initiative will succeed. Can you discreetly analyze your staff’s thoughts about online training courses in order to surpass all their expectations? This post was first published on eLearning Industry.

Attitudes 118

Attitudes Online Help Train 118

eLearning Company

JUNE 5, 2023

Understanding the Concept of Company Culture Company culture is a multifaceted concept that encompasses the shared values, beliefs, and attitudes within an organization. It is the glue that holds a company together and shapes employee behavior and interactions, both within the company and outside its walls.

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Culture Corporate eLearning Companies Attitudes 98

Webanywhere

SEPTEMBER 9, 2024

Shifting Attitudes Toward Compliance Training So, how can organizations overcome these challenges? The answer lies in changing attitudes toward compliance training itself. When employees understand why compliance matters, they are more likely to embrace it as part of their daily work, rather than seeing it as a burdensome task.

Compliance Training 52

Compliance Training Compliance LMS Train 52

eLearning Industry

JANUARY 26, 2022

By delivering consistent training to everyone and measuring individual and collective impact, eLearning tools can help change attitudes and behaviors, both essential ingredients to turning DEI strategies and policies into a reality. This post was first published on eLearning Industry.

Diversity Training 115

Diversity Training eLearning Tools eLearning Strategy Tools 115

CLO Magazine

FEBRUARY 18, 2011

This quote is buried in the USA Today article, “ Generation Y: They came to the workplace with a new attitude.”. “Gen Y is one of the most diverse demographic groups — one out of three is a minority.” The irony is that this article, and thousands of others like it, does nothing but stereotype an entire generation of diverse individuals.

Attitudes 60

Attitudes Diversity Training Multitasking Policies 60

KnowledgeOne

MAY 5, 2022

Putting attitude first. It is important to remember that play transcends tools and technique and is embodied first and foremost in the attitude and approach of the teacher. Without a consistent attitude on the part of the teacher, a game alone will not sustain the spirit of fun in a class. Be creative.

Integrate 115

Integrate Education Tips Case Study 115

LearnDash

JULY 9, 2020

Intrinsic: Attitude. For instance, if you’re leading a course on interracial relations, self-help, or cognitive behavioral therapy, these would all be examples of courses strongly influenced by attitude motivations. Plenty of people become artists without every desiring to show anyone else their work, for example.

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Compliance Training Online Learning Online Cognitive 306

The Simple Shift

JUNE 4, 2018

Couple this with the famous Cluetrain quote of “Markets are Conversations” and you have the recipe for what matters most; your customers sharing and singing the praise of your service or product and changing other’s attitudes and behaviors. […].

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Attitudes Conversation Behavior Services 171

MagicBox

DECEMBER 19, 2023

” It emphasizes that gaining knowledge, skills, attitudes, and values is critical for learners to maximize their potential to contribute to the well-being of their communities and the planet. Read More.

Authoring 59

Authoring Attitudes Design Tools 59

PDG

SEPTEMBER 26, 2023

It breaks down your sales reps’ performance into two key elements: attitude and aptitude. To tackle the Knowing/Doing Gap like a boss, you first have to gauge where each team member stands in terms of their attitude and aptitude for performing the job – and that’s where the Performance Matrix comes in.

Performance Support 52

Performance Support Case Study Performance Attitudes 52

PDG

APRIL 15, 2024

Simply put, Attitude serves as a distinctive gauge of an individual’s internal drive and enthusiasm for their work. Simply put, Attitude serves as a distinctive gauge of an individual’s internal drive and enthusiasm for their work. Enter the Performance Matrix. customer engagement, pipeline management, sales process, etc.).

Sales 52

Sales Assessment Performance Metrics 52

Hurix Digital

NOVEMBER 27, 2023

Social-emotional learning (SEL) is the process of developing the skills, attitudes, and behaviors that allow students to control and understand their emotions. Self-Report Measures These are surveys or questionnaires that ask students to rate their own SEL competencies, attitudes, and behaviors. Why Is It Important?

Performance Support 52

Performance Support Social Support Cognitive 52