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13 Call Center Conferences That Will Captivate You in 2019–2020

Continu

With a wide variety of customer-service-oriented tracks and events, this conference is a great event for everyone from CEOs to call center managers. You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. Evaluating and Buying Tech Tools for CS & CX Teams. Henry Winkler, Actor/Producer/Author.

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The Top 10 Most Used Online Employee Training Tools: Part 2

TalentLMS

In our previous installment of this series we suggested 6 of the most essential tools for online employee training, focusing mainly on the kind of tools that you’ll need for content creation-related tasks. In this post we’ll suggest tools that can help you with designing and managing your courses.

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The Corporate eLearning Ecosystem Explained

LearnUpon

Authoring tools. Webinar tools. A learning management system (LMS) is a software application that is used to administer, deliver, track, and report training. A learning management system (LMS) is a software application that is used to administer, deliver, track, and report training. Google Analytics.