Benefits Community Social Bookmarking Social Software 
ID Reflections
JULY 20, 2011
Lurking and its role in communities has been on the forefront of my mind for the past few days. It has received a lot of attention in the past from the thought leaders in the realm of learning and the role of communities in personal as well as organizational learning. This is especially true of communities in enterprises.
Janet Clarey
APRIL 2, 2009
Benefits to SMBs: faster response, resilient, lower costs without sacrificing learning, increased productivity, supplements other training. Shared a diagram: team collaboration, increased personal productivity, community building (the ‘why’). Need to become experts on organizational communities. need access to SMEs.
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