Big Question Interactive KM Metrics 
Tony Karrer
JULY 17, 2006
We lack the right questions. While the motivation question is certainly a big question, I want to skip over this for now. What is more concerning is that I don't really think we know the right questions to be asking. Clearly people are trying to get that question answered. But, is that a good question?
Tony Karrer
SEPTEMBER 10, 2009
Interactions should be basic form-based questions created within the development application. So, again, a big question is whether they are designing a kind of simulation that plays within the simple interactions you describe? However, I question the entire expense at all. Tony - good question to pose.
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