Clark Quinn

AUGUST 26, 2008

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. really gets you performance support. But, not really performance support - at least not as Gloria defined it.

Performance Support 129

Performance Support Support Performance Wiki 129

ProProfs

MARCH 22, 2017

The emergence of social media challenged businesses to optimize performance in many areas but what they should certainly be given credit for is making companies dependent on this viable medium beyond what they could have ever imagined. This is a smart strategy for measuring employee satisfaction and gathering valuable feedback.

Informal Learning 82

Informal Learning Informal Business Social Media 82

Tony Karrer

MARCH 3, 2008

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Choose the top 3-5. There were a few others.

Wiki 105

Wiki Web Social Networks Authoring Tools 105