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Dawn of the Un-book

Jay Cross

Effectiveness Column in June 2008 CLO magazine. CLOs know that extracting meaning from growing mountains of information is tougher than ever before. So began my 2006 book, Informal Learning: Rediscovering the Natural Pathways That Inspire Innovation and Performance. Malleability, multimedia, and more.

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21st Century L&D Skills

Performance Learning Productivity

Classrooms may be good places to support change initiatives and some high-level concept development and, in some cases, help the development of skills, but if learning professionals focus solely, or even primarily, on formal learning we know now that they’re missing a very big trick. All of these require new L&D operating models.