Business Collaborative Learning Culture Groupware 
Jay Cross
MARCH 26, 2010
The focus of our culture seems to swing from technology to people and back. Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) To everything there is a season.
Jay Cross
MAY 23, 2008
And he’s about to contribute another important idea to business. Krishnan; Prahalad and Krishnan are professors at the University of Michigan’s Ross School of Business. Informal Learning – the other 80%. “learning (co-creation of knowledge)&#. learning with peers. informal learning.
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