Tony Karrer

MARCH 3, 2008

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Honey Pots - Create pages that people are likely to update such as Common Support Issues, FAQ, etc.

Wiki 105

Wiki Web Social Networks Authoring Tools 105

Jay Cross

MAY 26, 2015

76% said L&D was not critical to business outcomes. Altimeter Group defines digital transformation as: “the realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle.”* Look at the flow of business.

Metrics 36

Metrics Compliance Training Social Networks IBM 36

Jay Cross

APRIL 16, 2013

This paper addresses how organizations, particularly business organizations, can get more done. Yet despite this accepted wisdom, most people think of networking as an activity that occurs over cocktails or by virtue of exchanging business cards at trade conferences. The hunger for proprietary knowledge does not stop at the firewall.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98