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Why Corporate Training is Broken And How to Fix It

Jay Cross

The world around corporate training has changed. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. Management became recognized as a profession, Harvard Business School opened its doors, and the term “executive education” was first used. Training became a department and a standard facet of every business. Senior managers don’t think Learning & Development impacts business results.

SMBs and Social Learning Technologies

Janet Clarey

SMBs & Social Media (Sum Total). Other notes: Definition of social media vary among attendees (~160). Noted main difference between main stream media and social media. Social media enables everyone to publish/access info inexpensively. Where we are today: Primary forms of social learning technologies used in corporations today appear to be e-mail, live online learning (Web conferencing), threaded discussion, and collaborative content development.