Business Metrics Microphone Phillips 
Jay Cross
SEPTEMBER 27, 2008
The CLO Symposium that just ended at the Hotel Del Coronado focused on the perfect topic for times of economic meltdown — Measuring Success: Learning’s Positive Impact on Business. Scouts live by metrics. Issue: Human Capital is the largest unmanaged cost in business. Measuring business impact is an inexact science.
Limestone Learning
MARCH 30, 2020
Now and then, forecasting ROI on improved proficiency with critical skills is a useful pursuit as it helps demonstrate value in mathematical terms, when those all-important business measures are unavailable. However, performance-based, real-time recognition isn’t the reality for 53% of businesses. We’re coping, not advancing.
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